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Carissa Compion-Coetzee
1 reviews | Active since Jun 2019
12 Jun 2019, 16:21
Terrible service with Ackermans
I have read other complaints about this as well. Terrible service. Received an account card in the mail. Went to the branch to open the account. They scanned in all the documents, saying it will take 48hours. Then 3 days later they phone to confirm additional info. Then they said it will take 48hours for an sms where I have to go to the branch to activate my card. It has now been almost 4 days and still waiting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
12 Jun 2019, 16:44 Good day Carissa,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint. Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint. Kind regards, Ackermans Customer Service
Ackermans's reply12 Jun 2019, 16:44
Official
Good day Carissa,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint. Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint. Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
14 Jun 2019, 13:10 Good day Carissa,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply14 Jun 2019, 13:10
Official
Good day Carissa,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service