MG
Mandie G
1 reviews | Active since Oct 2010
18 Jul 2015, 13:06
terrible service bought new phone damaged
I bought a new phone from ackermans Kathu Village Mall on 02/07/2015 took it back on 08/07/2015 as I was in hospital and could not take it back earlier! I phoned on Wednesday 15/07/2015 still no feedback they are waiting for cell c, phone agaiin today 18/07/2015 the manager tell me they are still busy? Why buy a new phone then if it is paid and not right and now I have to wait. Bad and terrible customer services and feedbackk! Really dissapointed!!!
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Ackermans's replyOfficial
20 Jul 2015, 08:05Hello fed up 007,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and have escalated your query to the relevant Department who will contact you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and have escalated your query to the relevant Department who will contact you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's reply20 Jul 2015, 08:05
Official
Hello fed up 007,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and have escalated your query to the relevant Department who will contact you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and have escalated your query to the relevant Department who will contact you shortly.
Kind regards,
Ackermans Customer Service