1 reviews | Active since Jul 2016

04 May 2020, 11:03

Terrible service

Dear Ackermans I m a concern citizen of South Africa and ,I m very disappointed with the services Lerato Ndaba received in one of your store Ackermans Dobsenvile,she was treaten unfairly by Mlungisi ,poor woman is diagnosed with a breast cancer,she had to undress her self so that your cashier can see that she had one breast,poor woman is weak ,she was humiliated by your staff member who thinks they own the store,how can they ask her to undress her self sies maan,Mlungisi hes heart less Please check het Facebook page and hear her experience.Lerato Ndaba contact number ***

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Replies (2)
Ackermans
Ackermans's reply05 May 2020, 15:02
Official
Good day Thuli,

We appreciate the time taken to notify us of your dissatisfaction. Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply13 May 2020, 17:10
Official
Good day Thuli,
 Thank you so much for sharing Lerato’s experience with us. We have made contact with the Lerato and can assure you that this matter has been addressed and resolved. 
 Kind regards, Ackermans Customer Service