Terrible service

Item: Ackermans
Rating: 1
Author: Lehan N

I had settled my account in November 2021, however, I am still waiting for a paid up letter. This is having a negative effect on my credit score. Why is it so hard for Ackermans to get things right the first time around. Took me 3 Months to get a settlement amount and now another 3 months for a paid up letter. Please can someone contact me urgently with regards to this.

Helpful (0)

Replies (2)

Ackermans's replyOfficial

25 Jan 2022, 16:28

Good day Lehan, We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.

Kind regards, Ackermans Customer Service

Ackermans's reply25 Jan 2022, 16:28

Official

Ackermans's replyOfficial

01 Feb 2022, 11:49

Good day Lehan,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Ackermans's reply01 Feb 2022, 11:49

Official