NK
Noluvo K
1 reviews | Active since Dec 2018
23 Dec 2018, 15:32
Terrible service
The customer service in the Ackermans greenacres store in Port Elizabeth is terrible. It's a pity I didn't get any I their names because I was very upset. They did not let me purchase items that were on the racks and did not give reasons why instead they laughed and kept sending me from person to person for answers. I ended up not purchasing anything as a result. I was in this store Sunday 23rd December 2018. Around 15H00
Helpful (0)
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Replies (2)
Ackermans's replyOfficial
24 Dec 2018, 11:21Good day Noluvo,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply24 Dec 2018, 11:21
Official
Good day Noluvo,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
02 Jan 2019, 16:47Good day Noluvo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply02 Jan 2019, 16:47
Official
Good day Noluvo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,