1 reviews | Active since Jan 2017

13 Jan 2017, 17:41

Terrible service

<p>After my earlier complaint today, I received a call from Ackermans promising to close account and write off the service fee. But then I received a letter on my e-mails from ********** threatening to take me to attorneys again!!! Can all the departments in Ackermans please communicate and decide what is going on???? I closed my account in Nov 2016.</p>

0
Replies (2)
Ackermans
Ackermans's reply16 Jan 2017, 11:15
Official

Good day Lorraine,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

's update16 Jan 2017, 17:50
Reviewer Update

After telephone calls and e-mails, threatening me to hand me over, I received a statement as well! Really, I think it is POOR SERVICE!!!!! What more can I say??