Terrible service
<p> I received an sms to activate an account at Ackermans, I went there to activate the account and the first cashier I spoke to was very helpful and explained that I need to be assisted by the cashier working at number 1. I waited for this cashier at number 1 for over 30 minutes then when she's done she walks around laughing with her colleagues then she assists another customer whereas I had been told to wait and she will assist me when I asked her she laughs and says she forgot about me...I mean really not an apology just a sarcastic laugh. This was totally unnecessary. People tend to judge us by the way we look, I'm sure if I wasn't wearing my uniform I would have been treated differently. Cashier with bad service was Simphiwe </p>
Good day Mahlatse,
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Mahlatse,
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Mahlatse,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Mahlatse,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service