Terrible Service!!!

<p>I app**** for an account . . . had my documents scanned and was told I would receive a sms. 2days later, no sms, so i returned to the store. The cashier called the accounts department and after waiting about 10minutes for someone to answer the call she hang up. i was advised to try and call them. Called them and was told that i need to fill in an application in store. So today, i go back to the store and I am told that they dont have application forms. This while the supervisor is texting on her phone, no name badge in sight on any of the cashiers or supervisor. It was clear that nobody was interested in assisting me. How do you expect customers to apply for an account when you do not have application forms in store? And how many trips to the store and airtime are you going to rob me of before I get sorted? The service i received today was Pathetic !!!!! </p> <p> </p>