Terrible online service

I am very disappointed in Ackermans.First time I ordered online. 1 item! Order nr ***6 I ordered 14/10 and still have not received an update to collect it at Corkwood Square.The flood happened Monday already.Now there’s still excuses been made due to flood, delivery is behind.People have been traveling in and out from PE to Uitenhage daily, yet excuses are being made for delivery delays. Sadly I will not order from Ackermans again