MB
Marzia B
1 reviews | Active since Dec 2015
23 Nov 2018, 16:53
TERRIBLE HARRASSMENT OF CLIENTS
Ackerman call centre agents make me sick...Account payment due date 30th of each month yet they send threatening emails and call constantly from the 22/23 rd of the month! They literally harrass customers! He said part is my total account is R313 rand. Shocking! They call 10 days before payment is due and call after hours and before 7am. Get with the program Ackermans!!!!
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Replies (2)
Ackermans's replyOfficial
26 Nov 2018, 08:41Good day Mariza,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply26 Nov 2018, 08:41
Official
Good day Mariza,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
29 Nov 2018, 13:43Good day Mariza,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Ackermans's reply29 Nov 2018, 13:43
Official
Good day Mariza,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service