SZ
Sibongile Z

1 reviews | Active since Feb 2018

25 Apr 2022, 13:56

Terrible customer service

I had a terrible experience with a cashier called Charity Mgcina at the Ackermans based in Kwa-Thema. She's ultra unprofessional and lacks good customer service ethics, please look into the matter

0
Replies (2)
Ackermans
Ackermans's reply26 Apr 2022, 13:47
Official
Good day Sibongile,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply09 May 2022, 12:43
Official
Good day Sibongile,

The relevant department has tried to contact you to no avail. In order for us to assist you with your complaint, we await your response. 

Kind regards, 
Ackermans Customer Service