1 reviews | Active since Oct 2016
Terrible customer service
<p>I don't usually do this but the customer service i've received today was absolutely pathetic! I called into customer service (***), enquiring about an online application I did more than 3 days ago needing to know an outcome. </p> <p>All 3 ladies I spoke to said that I would need to be transfered to their new business department as they would need to finish off the application. I then said okay I will hold on all three occations. Now after hodling almost 30 minutes, someone answers and drops the call, all three times. This is completely absurd, as my airtime and time trying to get into contact with them and then having the call dropped after holding so long.</p> <p> </p> <p>All I need is flippn confirmation. </p>
Good day Jenny,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Jenny,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Jenny,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Good day Jenny,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
