SA
Shari A
1 reviews | Active since Apr 2018
19 Nov 2018, 15:34
Terrible call centre service
Account settled almost two months still not updated at the credit bureaus. tried calling ********** 090 and have been number 1 in the Queue for over 10 minutes when someone does answer they cut the call. very frustrating will never purchase from Ackermans again as this is how they treat paying customers.
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Replies (2)
Ackermans's replyOfficial
19 Nov 2018, 16:38Good day Shari,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply19 Nov 2018, 16:38
Official
Good day Shari,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
21 Nov 2018, 15:32Good day Shari,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply21 Nov 2018, 15:32
Official
Good day Shari,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,