Terrible and aggravating service

I went to go buy bra's at Ackerman's at Ferndale on republic. My first issue was that I had to go hunting around for someone who works there. Secondly I got charged incorrectly but I was told otherwise. I got so furious that I didn't even bother to get my refund and pay the right amount. They charged me R170 instead of R140. I wasn't helped at the fitting rooms I just walked into the room tried on my stuff. They just couldn't care about customers or their stock. I only got a little help from Nancy when she started to see I was getting angry