TENACITY FINANCIAL SERVICES FALSELY LISTING INCORRECT INFORMATION ON MY NAME!

I had a Ackermans account in 2017! The last I paid was in 2018! The last time I received a statement was in 2018 and the last time someone emailed me saying "to prevent your account from Pre-legal stage, make a payment arrangement of R0". Now, they're claiming my last payment was November 2019. First of all WHY WOULD I PAY AN ACCOUNT A WHOLE YEAR LATER?? Why would I make a payment on this account after not hearing from them for 1 whole year??? Secondly they claimed to hand this over to VVM in 2019. I did not know the account is handed over and to who either. I called Tenacity yesterday and the agent told me who to contact because he isn't able to provide information. I called VVM, the agent told me the account was only handed over this year 05/04/2021!! On my credit report it states I'm only 8 months in arrears... 8 months ago was not 2019(alleged last payment date)! So, who is lying??? Tenacity will continue to list false information on your name to prevent you from disputing it! I've disputed it, they remove it and Tenacity just lists it again! A default was on my name too for over a year, according to my knowledge a default is only on your name for a year unless paid up! These people will cripple your credit score !