*********** Team

I have reported a lost card which was successfully blocked. Subsequent to that I attempted to collect my card from the store without success. I have sent numerous emails to Ackermans without success. I get an automated response that doesn’t address my query. I go to the store and I am given an email address to send the query to of which I did with no success. I go to Ackermans website to find out which channels are available for me to address my query. The most horrible pillar to post experience I have ever encountered. The level of incompetence and ignorance is astonishing. I can’t even begin to describe how utterly dissatisfied I am.

I have been inconvenienced tremendously. At this point I don’t know what to do. It’s embarrassing. Palesa ***