1 reviews | Active since Dec 2023
Sunnypark Ackermans Connect cellphone special
I visited Ackermans Connect Sunnypark this morning for the advertised special, and the experience was extremely disappointing. The situation was chaotic and felt unsafe. For a brand of your magnitude, I expected better planning and customer management.
The crowd was overwhelming, and at several points it felt like a stampede or physical altercations could easily break out, putting customers and staff at serious risk. People had been waiting since before 7am, yet there seemed to be no structured system in place.
Here are two solutions that could have prevented this:
1. Issuing 50 tickets to manage the queue and ensure orderly service. 2. Running the special online, which would guarantee customer and staff safety and prevent overcrowding.
The police had to intervene, and the store was closed as a crowd control measure. This alone shows how unsafe the environment had become.
I hope you will plan better next time, because what I witnessed today was disheartening and degrading. Your customers deserve a safer and better experience.
