MW
Muhammad W
1 reviews | Active since Jul 2020
06 Jul 2020, 11:37
Stuck in the dark age.
Very disappointed to find out that Ackermans do not offer the facility to pay for a lay-by account online, especially during a world wide pandemic.
I phoned to enquire and was told I need to go in store. I find this extremely slack in today's day and age.
Perhaps their technical and IT guys could just add the simple fix to their website?
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
06 Jul 2020, 13:05Good day Muhammad,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Relevant department.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Relevant department.
Kind regards, Ackermans Customer Service
Ackermans's reply06 Jul 2020, 13:05
Official
Good day Muhammad,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Relevant department.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Relevant department.
Kind regards, Ackermans Customer Service
MW
Muhammad W's updateReviewer Update
06 Jul 2020, 14:33Received a call shortly after posting this review, from one of the managers, very friendly, to let me know that the company is working on a solution to pay online for lay-by's.
Very compassionate and uplifting response from Ackermans.
Thank you Angelo!
Very compassionate and uplifting response from Ackermans.
Thank you Angelo!
MW
Muhammad W's update06 Jul 2020, 14:33
Reviewer Update
Received a call shortly after posting this review, from one of the managers, very friendly, to let me know that the company is working on a solution to pay online for lay-by's.
Very compassionate and uplifting response from Ackermans.
Thank you Angelo!
Very compassionate and uplifting response from Ackermans.
Thank you Angelo!
Ackermans's replyOfficial
10 Jul 2020, 12:36Good day Muhammad,
Thank you for the feedback.
Kind regards, Ackermans Customer Service
Thank you for the feedback.
Kind regards, Ackermans Customer Service
Ackermans's reply10 Jul 2020, 12:36
Official
Good day Muhammad,
Thank you for the feedback.
Kind regards, Ackermans Customer Service
Thank you for the feedback.
Kind regards, Ackermans Customer Service