Struggling to get an account

Good day,<br> <br> It's now been the second time i app**** for an account at Ackermans and still struggling to get an answer.<br> Two weeks ago on 15 April i went into the store to try and open my account again, they only requested my 3 months bank statements and copy of ID, since they already have my details on the system from my previous application that i gave in. They said i would have an answer in a few hours. <br> A week later I went into the store again to find out what is going on, they then told me that i need to fill in an application form as my previous one has expired. Why they didn't tell me that the first time I don't know. so I gave in a form again and they said i will have an answer by the following day. <br> A few days later i received a phone call saying they need my 3 months bank statements again, I just kept quiet and went into the store again and gave them my bank statements for the 2nd time. So on the 24st of April i still had no answer and decided to phone the accounts department asking what is going on, they said i will receive an answer in 48 hours. Its now been more than 72 hours and i still don't have an answer!!??