Store Manager with very bad attitude

I did a laybye at Ackermans Eastgate Mall in April which I settled end of May.

I realizes that some of the items where to small on my boy so I tried returning them at Rossetenville Ackermans.

The very rude unprofessional manager told me i could not and that I had t return them to the East gate branch I did the Laybye in. I explained to him that I called the store before comig to make the exchange and I was told it's possible. he told me it's false information and he did not bother to assist. H was very rude and helpless.

There are a lot of unemployed people out there who who treat their jobs with respect compared t what he did on Saturday!! Till this day I have no interest in the store due to the treatment i received on Saturday at the Rossetenville store!!