AB
Alexia B

1 reviews | Active since Sept 2012

12 Jun 2022, 10:48

Store manager *****ing from customers

The manager at Ackermans Goldman Street Florida stole my baby-bag and **** and said it was unattended. My partner put the bag down on the floor to help our son fir on shoes, when he got up the bag was suddenly gone.

This manager 1st lies & says he never saw the bag, but when security got involved he suddenly **** and said a customer found the bag, but there was no other customers around that area aside from him, and he did not realize that I was with my partner in the shop, so he thought I had forgotten the bag there on the floor, while my partner was right next to the bag (camera footage will confirm this).

This same manager tried to sell me some backdoor huggies nappies he's selling on the side when I just walked into the store.

0
Replies (2)
Ackermans
Ackermans's reply13 Jun 2022, 13:06
Official
Good day Alexia.

We sincerely apologise for the service failure you have experienced.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.

Kind regards, 

Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply21 Jun 2022, 14:28
Official
 Good day  Alexia, 

We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 
 Kind regards, Ackermans Customer Service 

Best regards,