Store Account
Good day, I app**** for a store card and received provisional approval I was sent an sms to submit a copy of my pay slip/bank statements and ID. I submitted all the documents to Ackermans Sandton City on 04/05/2016. The lady took down my details but did not give me a card. I went back today to get my store card and they requested that I resubmit all my documents this is absolutely unacceptable. I also uploaded the documents on the link that was sent and have not received any response from Ackermans to date. I cannot be sending the same documents over and over again. I have since cancelled my account application as I was appalled with their service.
Good day Tsebo,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Tsebo,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Tsebo,
We are trying to contact you without success.
We await your response in order for us to provide you with the outcome of your complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Tsebo,
We are trying to contact you without success.
We await your response in order for us to provide you with the outcome of your complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Tsebo,
We are trying to contact you without success.
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Tsebo,
We are trying to contact you without success.
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Best regards,
Good day, I was in meetings all of last week. Please call me after 5, as I am busy during the day.
Good day, I was in meetings all of last week. Please call me after 5, as I am busy during the day.