CW
Chevone W

1 reviews | Active since Mar 2019

02 Mar 2019, 13:22

****** phone

Be warned about Ackerman's @Ngodini complex.Today I went to buy a few essentials with my friend. ..We were asked to leave our bags at the door, before I could finish shopping I noticed that there was something wrong there and when I went to check on the bags only one was there and it was opened, I asked the security guard at the door and she just stood and looked at me then later said,"I don't know anything." Whilst she was the one who asked us to place the bags there. I looked for mine and when I finally found my bags on another aisle wide opened and my phone inside gone. I asked the security guard and she just said ,"ahhh I don't know." I asked for the footage and she said they don't have....I'm going to sue the company

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Replies (6)
CW
Chevone W's update02 Mar 2019, 13:48
Reviewer Update
I want that phone bac****! Ackerman's you should try employing more honest people in future
Ackermans
Ackermans's reply04 Mar 2019, 09:16
Official
Good day Chevone,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint. 
 Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply08 Mar 2019, 15:15
Official
 Good day Chevone, 

To date we have not received any response from you.  In order for us to assist you with your complaint, we await your response. 
 Kind regards, Ackermans Customer Service 
CW
Chevone W's update11 Mar 2019, 21:17
Reviewer Update
********** 809
Ackermans
Ackermans's reply12 Mar 2019, 10:56
Official
Good day Chevone,

We are trying to contact you.

Please advise of  a suitable time to contact you.
CW
Chevone W's update12 Mar 2019, 20:13
Reviewer Update
You can call me tomorrow @16:30