JK
Joseph K

1 reviews | Active since Mar 2017

29 Mar 2017, 12:08

STk SE smart phone

<p>I bought a stk smart phone on 23 of February 2017 and on the third when I wake up the phone just frozen and died. I took the phone back same day but I was told that seven days is already over they can't exchange it. I handed in the phone and since then no one is bothering to to tell what is go on with the progress of my phone. This is really bad services because now I feel like I through my my in the ******* meaning Ackerman's</p>

0
Replies (3)
Ackermans
Ackermans's reply29 Mar 2017, 13:33
Official

Good day Joseph,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Best regards,

JK
Joseph K's update29 Mar 2017, 13:44
Reviewer Update

My number is *** and email address is ***

Ackermans
Ackermans's reply31 Mar 2017, 16:43
Official

Good day Joseph,

We are trying to contact you without success.

To date we have not received any response from you.

In order for us to assist you with your complaint, we await your response.

Kind regards,

Ackermans Customer Service

Best regards,