Stinking service from Ackermans

What a Humiliating service I got from Ackermans Church street Pretoria I went there on the 14/01/2022 between 17h00 and 17h30 and found the most horrible and disgusting service ever in my life. The casier and manager(Aunti) Only one cashier and there were 4 of us in the queue but it took me 30 minutes to pay the items i baught. There were about 4 staff members standing by the door having a nice casual conversation while we waited for the service. The manager turned a blind eye to this and eventually I said " can the staff standing at the door come and assist" aunti rep**** rudely saiying He is the only one. After 5 minutes of waiting I asked tp speak to the store manager and both the cashier and Aunti ignored me. Eventually it was my turn, no greeting and or apology for everything. I regret setting my foot in Ackermans and I will never set my foot in Ackermans ever again. This is a reflection of the Brand and not just Church street Pretoria branch. I will share my experience on all social media platforms and to all my friends and family.