1 reviews | Active since Aug 2016
Stinking Service Disgusted
<p>I have been trying to open an account for three weeks now, I have been to the store 4 times, even done an online application. I have called the head office about 10 times, whenever I call i am placed on hold for 15-45 minutes at a time and eventually get told to do another application. I called the head office yesterday and was told to do a full application which I have done but no response yet. Customers are treated like **** by ackermans. One of the store workers complained about head office not doing their job properly. i am sick and tired of waiting, i just had enough!!!! Disgusting service! Im tired of running up and down and filling applications everytime. What is actually going on? I app**** for credit at Mr Price and Game and was approved the same day. What is wrong with Ackermans? I was told that there was an error all along at head office, the fourth time I called they said that my application has been laying in the wrong department. I am feeling ****py right now, alot of time and resources wasted. i just give up. Ackermans might as well keep their account, dont wanna deal with them ever again, the worst worst service ever and very frustrating.</p>
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Best regards,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Anoosha,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Anoosha,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Best regards,
