Still Waiting to be reimbursed

HelloPeter complaint, ***

Hi me again, still no change in my complaint. In my previous corresponds I laid out the fact that we bought a phone in March of this year included in the promotion was 3G + 25Mb x 12months.... But yet still today we haven't been given any data. All we got was a Jillian(Jolene) who called to verify the same details as before, after giving all the necessary details she tells me that she will come back to me at the end of the day ... Its been days!!!

#HelloPeter what's my next step forward to have our issue resolved, surely this is false advertising!