1 reviews | Active since May 2017

28 May 2017, 17:31

still waiting for my account to be activated!!!

<p> so here i am yet again hoping for results so after being contacted with yes mam after 24hours you will recieve an sms .... stil days later waiting for that aparent one sms i need for this account to be openend ... so on saturday being all frustrated i returned to my store hoping for result yes got good service took the id and payslips yet again this is now the 3rd time! waiting 30min just to get that you will recieve an sms and it can still be today! i though wow good this is over so here i am again 2 days later no sms if this doesnt get resolve i will canvel this proses and open somewhere else!</p>

0
Replies (3)
Ackermans
Ackermans's reply29 May 2017, 11:52
Official

Good day Aimee,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service

's update29 May 2017, 11:52
Reviewer Update

thanx to my store manager this was sorted out ! and my account is open

Ackermans
Ackermans's reply30 May 2017, 15:50
Official

Good day Aimee,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service