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christo M

1 reviews | Active since Sept 2016

22 Sept 2016, 16:34

STILL WAITING!!!!!!!!!!!!!

<p>I purchased a tablet by Ackermans Key West and after 2 weeks it wouldn't charge, therefore I returned it for them to repair(19/08/16) after 4 weeks (1 month) I went to inquire about my tablet which I need for working purpose, they told me that it only went in for repair on Monday the 19/09/16 which a lady by the name of Monika informed me. I think that is the worst service any retail company can offer one.</p>

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Replies (2)
Ackermans
Ackermans's reply23 Sept 2016, 08:14
Official

Good day Christo,

We apologise for the lack of service experienced at our store.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply27 Sept 2016, 14:27
Official

Good day Christo,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,