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Item: Ackermans
Rating: 1
Author: Nosipho N

Apparently the word feedback means chasing after people and you having to keep calling customer care and sending emails? feet are being dragged and i must carry a useless "brand new" phone in the meantime. I'm so disappointed in Ackerman's, after all the years Ive been such a loyal customer?

Helpful (0)

Replies (2)

Ackermans's replyOfficial

26 Nov 2018, 10:52

Good day Nosipho,

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply26 Nov 2018, 10:52

Official

Good day Nosipho,

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service

Best regards,

Ackermans's replyOfficial

28 Nov 2018, 13:45

Good day Nosipho,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply28 Nov 2018, 13:45

Official

Best regards,

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