Still not resolution to previous complaint/review: Ackermans

I am sick & tired of this, they have no respect for their clients privacy, I wrote a review Monday evening someone called me Tuesday morning and said it would be resolved I am still receiving someone else's statements which is none of my business Below is what I keep getting along with the balance. THIS IS NOT ACCEPTABLE

CONTACT REGARDING THE OVERDUE STATUS OF YOUR ACCOUNT

Dear MRS ABC

We are struggling to contact you regarding your outstanding Ackermans Account. Your account is currently overdue

Please remember that you will not be able to use your Ackermans Account while you are in arrears.

Please note every time i receive mail like this in future I will place another review each time