Still no response on opening my account

Item: Ackermans
Rating: 1

I app**** for an account online and then they said i can go in to finalize the account... I went in they said they can't help me because its still in for processing although im pre approved... I phone in they said they are still busy they cant help me.... I phoned in again and they said ot wil take 48 hours and im still waiting no feed back no response? WHY ARE YOU GUYS TAKING SO LONG? I cant believe that you guys deliver such bad services i even regret to try to open a account with you guys.... Or do you have bad staff that cant to they're job??? This is the first clothing store that takes so long to open accounts....

Will i ever get any feedback???????

Because i dont want to waste my breath to phone in again or my time to go in to a store? Is this so difficult

Helpful (0)

Replies (3)

Ackermans's replyOfficial

18 Jan 2019, 09:16

Good day Chantelle,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,
Ackermans Customer Service

Ackermans's reply18 Jan 2019, 09:16

Official

's updateReviewer Update

21 Jan 2019, 09:18

Still waiting for this matter to be resolved... They phoned and sid they will take 48 hours to resolve my problem the same what they said it takes 48 hours to open a account.... Useless

's update21 Jan 2019, 09:18

Reviewer Update

Still waiting for this matter to be resolved... They phoned and sid they will take 48 hours to resolve my problem the same what they said it takes 48 hours to open a account.... Useless

Ackermans's replyOfficial

22 Jan 2019, 16:38

Good day Chantelle,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service

Ackermans's reply22 Jan 2019, 16:38

Official