1 reviews | Active since May 2017
Steer clear of the Family Protector Plan salesman.
<p>I received my Ackermans Account.<br />I am being charged R36.95 for "R5000 Family Protector Plan" and another amount of R49.95 for "Family Protector Plan". <br />I do not want this Family Protector Plan and want to cancel it with immediate effect.<br />The man who asked me to fill out a form for this at Ackermans Northgate said that the form was just to check if I would qualify. I told him at the time I would think about it but have existing policies and would likely not need this one. <br />It is incredibly underhanded that he is dishonest with existing account holders to sell this policy.<br />Please cancel it immediately or let me know who else to contact to cancel it. Emails and calls to your customer services go unanswered so this was the only option I had left.</p>
Good day Kelly,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Kelly,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Kelly,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Kelly,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
