STAY AWAY FROM ACKERMAN'S

I am sick and tired of Ackerman's. If there was a rating of no stars i would give it to them. Absolutely pathetic , as they have NO customer service what so ever. Today i decided to just settle my account, and asked for Ackerman's to terminate the account. As i don't want an account with such a useless institution. I will advise any person to please stay AWAY from an Ackerman's account. Its just not worth the frustration. Apparently they are unable to close my paid up account, due to verification purposes. I was standing right in front of the person with my ID. tell me how on earth is sending a copy of my bank statement going to make a difference in verifying that I WANT TO CLOSE THE ACCOUNT!!!! JUST DO IT. i no longer wish to have anything to do with Ackerman's. Further more, i refuse to pay anything further on that account now that its settled. Just because they cannot do their work in closing the thing. I really NEVER experienced such incompetence.