VK
Virgil K
1 reviews | Active since Oct 2019
18 Aug 2020, 14:16
Staff Attitude
Horrible Service Returned replacement cellphone staff attitude was tottally horrible. I explained to cashier my reason for returning the item of which she was smerking and laughing to herself . My wife and myself adressed her she just denied it .On the 12-08-2020 the gentlemen wgo assisted me also had a terrible attitude scolding my kids at touching the items. I did adress hin at the time I let it slide but it is still the same .I paid in over R600 just so I cannot expierience any issues.
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Replies (2)
Ackermans's replyOfficial
18 Aug 2020, 15:17Good day Virgil,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply18 Aug 2020, 15:17
Official
Good day Virgil,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
21 Aug 2020, 16:00Good day Virgil,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply21 Aug 2020, 16:00
Official
Good day Virgil,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service