1 reviews | Active since Jun 2015
so cofused and sharttered
<p>After spending so much time and money on call centre calls and lodging a complaint I received the following massage.</p> <p> </p> <p> Ackermans application approved. Provisional Credit Limit R3,050.00. With latest 3 mnths payslips/bank stmnts & ID, activate your card in-store. Or upload documents https://goo.gl/ndUTUi (Link expire 2016-05-25 16:12:02)</p> <p> </p> <p>Then I sent documents and stayed on the phone for almost an hour then the following message was sent.</p> <p> </p> <p>proof of income for your Ackermans account was received. Unfortunately your account will now be closed based on the new information. *** </p> <p> </p> <p> </p> <p>So confused and shattered. </p> <p> </p> <p>I'm never spending a cent at Ackermans. Such disappointment </p>
Good day Thandeka,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Good day Thandeka,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Good day Thandeka
We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Thandeka
We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
I'm in meetings the whole day, after spending so much time on fruitless conversations I have to intentions in engaging in any conversation with Ackermans. I'll happily take my business elsewhere. Thank you.
I'm in meetings the whole day, after spending so much time on fruitless conversations I have to intentions in engaging in any conversation with Ackermans. I'll happily take my business elsewhere. Thank you.
Good day Thandeka,
We acknowledge receipt of your request. Your Hellopeter complaint has been closed.
Kind regards,
Ackermans Customer Service
Good day Thandeka,
We acknowledge receipt of your request. Your Hellopeter complaint has been closed.
Kind regards,
Ackermans Customer Service