Slow and inadequate

<p>This Ackermans branch seriously needs an upgrade. The payment stations are inadequate and the staff very slow. There were only 2 tills open at lunchtime and both were busy with cell phone transactions, which takes a long time. Most working people do their business over their lunchtime and can't afford to stand the whole time in a long queue. I only wanted to pay for 2 small items, but it took a long time before I could get to the till and their were lots of people behind me. When I suggested that they reserve one till for cell phones and the rest for payments, I was given an "attitude" by one of the ladies there, which is very bad for business and very unprofessional. This problem has been there for a long time, and I am surprised that nothing never seems to improve. I've been supporting the shop for years, but I got to the point where I had to say something about the poor service and lack of payment services. This shop seriously needs a revamp and adequately trained staff, as well as a different section for new cell phones, accounts and store cards. </p>