Shoplifting at Ackermans and no responsibility for customer's safety

I am so disappointed to have discovered that Ackermans Forest Hill City has no cameras. I was shoplifted on Sunday in the store. The only thing i was told was that there are no cameras in store and there was no one who was going to be able to identify the lady. It would appear that the store has experienced many such shoplifting incidents especially us with babies and trolleys and prams. The ********* were identified by the mall cameras only long after they had left the premises. I do not understand why there is not even a sign in the shop that lets shoppers know that there are shoplifters so that we are extra careful, especially because they know that they are prone to such incidents. We are the customers that keep the shop going and yet our own safety and that of their employees is compromised. CCTV is not expensive and printing a sign to warn customers of such things. The only thing they assisted me with was allowing me to use their phones to call for assistance