LM
Linda M

1 reviews | Active since Dec 2013

30 Mar 2015, 12:18

Shoes didn't even last 2 days

I bought shoes (boots) on the 26th March 2015 at Ackermans. I wore them once and again today the 30th.03.2015 to my work place and by just walking around the office and the sole teared and is hanging, I bought them for R209,95, thats a lot of money for fong kong shoes, i thought they were of good quality. The soles are made of cheap unstable rubber, this is a ******* and they refuse to exchange or refund me because i wore them. this is not fair, i am not happy. i still have the till slip and it hasn't even been a week, i have never experienced something like this before. i am hurt and not happy.

0
Replies (1)
Ackermans
Ackermans's reply30 Mar 2015, 12:35
Official
Hello lindam20,

We appreciate the time taken to notify us of your dissatisfaction.

We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.

Kind regards,
Ackermans Customer Service