LM
Linda M
1 reviews | Active since Dec 2013
30 Mar 2015, 12:18
Shoes didn't even last 2 days
I bought shoes (boots) on the 26th March 2015 at Ackermans. I wore them once and again today the 30th.03.2015 to my work place and by just walking around the office and the sole teared and is hanging, I bought them for R209,95, thats a lot of money for fong kong shoes, i thought they were of good quality. The soles are made of cheap unstable rubber, this is a ******* and they refuse to exchange or refund me because i wore them. this is not fair, i am not happy. i still have the till slip and it hasn't even been a week, i have never experienced something like this before. i am hurt and not happy.
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Replies (1)Ackermans's replyOfficial
30 Mar 2015, 12:35Hello lindam20,
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's reply30 Mar 2015, 12:35
Official
Hello lindam20,
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
