AC
Aliya C

1 reviews | Active since Mar 2017

12 Jan 2022, 09:22

Shockingly slow service

I was in Ackermans N1City yesterday, 11 January 2022. I was served at the last till by a young gentleman. I have never been served that slow in my life. It is like he was in a different world. I couldn't believe my eyes. He wasn't even listening to what I was asking him to do. Very disappointing.

0
Replies (2)
Ackermans
Ackermans's reply12 Jan 2022, 11:50
Official
Good day Aliya, 

Thank you for contacting us.

We apologise for the lack of service experienced at our store.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply18 Jan 2022, 14:07
Official
Good day Aliya, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service