Shocking treatment
<p>My mother who is a pensioner went into Ackermans- Brentwood Park today (21 Dec 2016), to exchange an item that she had purchased yesterday as a Christmas gift for her grandchild that was the incorrect size.</p> <p> </p> <p>She asked for assistance at the counter, but was shouted at by the lady on duty and rudely told to stand in another line. Is this the way we treat the elderly? I am very disappointed in Ackermans and the way their loyal customers are treated.</p>
Good day Joachim,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Joachim,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Joachim,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Joachim,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Thank you very much. Quick response much appreciated.
Thank you very much. Quick response much appreciated.