1 reviews | Active since Feb 2017
shocking customer service Ackermans kerk street, JHB
<p>I would like to share my bad service I have experienced yesterday from the store manager called Eunice from Kerk street branch JHB . I have been a customer for the store for more than twenty years now And I have never been threatened and harassed like this infront of customers and staff for that matter, she even made me leave my ID copy for Risk management and that made me a thieve, just for cancelling a lay bye. I was even told I won’t be able to buy at the store any more after I have been spending so much for this company for so many years. I wonder WHO EMPLOYED this mean, useless woman from Zim , I would like to warn Ackerman that with the kind of Manager like Eunice your business won’t survive in a long run. Furthermore it would be appreciated to train your staff more often on customer service like Pic n Pay, Woolworths and other retail stores. </p> <p> </p>
Good day Lungile,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Lungile,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
