1 reviews | Active since Feb 2018
**** SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
on the 25/11/2017 i bought a hurricane fuse at ackermans parow. a month later the phone decided to freeze took the phone to ackermans parow and they said the lady working with the cellphone is off or on leave that was round about the 15/01/2018. Eventually they took the phone on the 30/01/2018. its been a month now and i haven't received any feedback. spoke to the sales lady and i asked her but why don't you give the customer feedback, her reply was we don't give feedback my attitude was "well the first time to hear **** like this". i then called the regional manager and she attended to my query her last follow up was i'll make sure that the sales lady will give feedback early next week. its wednesday now and as usual the customer must do the follow up spoke to head office o sorry no ursula working hear spoke to helga the sales lady and she said she will phone me back. after 30min she phoned me telling me that her collague never told her the phone arrived monday and for a cheek wanting to know if the phone had a crack in my reply was " the phone never had a crack on the screen and if it appears to have one now then im not leaving it like this coz i've had it with ackermans now!!!!!!!!!!!
Good day Rowena,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Rowena,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Rowena,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Rowena,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
