mS
m S
1 reviews | Active since Aug 2012
02 Mar 2016, 15:31
SHE WENT OUT OF HER WAY TO HELP
Saturday 27 February 2016<br> <br> I want to sincerely thank Alma at this branch for her help. I needed a school shoe in a number 8 and they didn't have any.<br> <br> I ask if they might try the other branches and IBT it.<br> <br> She called around and said she will keep on trying until she find something for me.<br> <br> On Monday, she called me at 5h00 to say she found a pair of shoes and I could pick them up on Wednesday.<br> <br> I got my shoes and this is what we whish for in service. <br> <br> Very good example. Hope her employer will use her as an example to show all the others.<br> <br> <br>
Helpful (0)
Replies (1)0
Replies (1)
Ackermans's replyOfficial
03 Mar 2016, 08:32Hello marlienkoos,
We appreciate all feedback, whether positive or negative.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards,
Ackermans Customer Service
We appreciate all feedback, whether positive or negative.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards,
Ackermans Customer Service
Ackermans's reply03 Mar 2016, 08:32
Official
Hello marlienkoos,
We appreciate all feedback, whether positive or negative.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards,
Ackermans Customer Service
We appreciate all feedback, whether positive or negative.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards,
Ackermans Customer Service