Shameful service!

<p>Its even a month that i finally have an account that i struggled to get as the staff in the call centre are so uns****ed.i visited standerton ackermans stores to have an account opened,took with my id book and 3mnths bank statement,the guy advised me that a call centre agent will contact me to proccess the application futher after he finished scanning my documents i received the call as advised so i had to leave the store to have privacy in my car.questions were asked which i answered to my surprise i am no reffered to as Miss not Mrs just because someone between the store and the call centre captured something wrong ,recently received a call from Dolly after she adressed me as Miss i asked her to hangup and call me back and adress me correctly who hung up and decided to never call again.Strange thou as i remember one saturday where i had called ackermans call centre and was on the line for almost 30min and that agent assured me that my title has been fixed which she had suggested i took my marriage certificate to the store for title change when i asked her coz i was at the store with my correct id she kept me on hold and got back on the line and said its been changed.is this how ackermans runs a business???if it is then i must say its surely shameful.</p>