1 reviews | Active since Oct 2015
Service shocking after sales shocking
<p>So if you want really terrible service and even worse after sales service pop in to Ackermans Canal Walk and then by a Tabet from them, then when you return it cause its screen jsut goes grey, they will send it away SDM will fix it and you will get it about 5 weeks later, when you request a report of what is wrong with it,you wont get it ,only thing you will get is empty promises of getting it. when it does the same thing a month or so later they fix it again and again will not get a report what was wrong with it.</p> <p>A lady from head office called promised to help as well, this was going well till friday 30.06.2017 promise a report and guess what no report and that was the last reply.</p> <p> </p> <p>All I want is to know what was wrong wth the device, so I am guessing that the product was faulty and they dont want to replace it or take resposiblity for the product .</p> <p> </p> <p> </p>
Good day Aaqilah,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Good day Aaqilah,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Good day Aaqilah,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Aaqilah,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
