MB
MUSA B
1 reviews | Active since Aug 2021
16 Aug 2021, 19:32
Service Failure
I recently requested a Settlement letter for my Ackermans account and i paid the required Amount within 7 days, But I am still Getting calls, Smses and Emails requesting an additional R571 to close out my account, please help I have no energy to deal with this barbaric acts of incompetence.
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Replies (2)
Ackermans's replyOfficial
17 Aug 2021, 11:29Good day Musa,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply17 Aug 2021, 11:29
Official
Good day Musa,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
25 Aug 2021, 13:51Good day Musa,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply25 Aug 2021, 13:51
Official
Good day Musa,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service