Service and bloemfontein fleurdal ackermans

Today i went to ackermans in bloemfontein fleurdal and was assisted by a very rude lady she didnt have a namebadge and i didnt get a name about two monthes ago i bought a jacket and the did not remove the tag that beeps at the door when i realised it was still on i went there to find out if they will remove it the previous manager said it was fine and i could bring it anytime the cashier remebers me since i talked to her as well then this woman says i have to have my slip and she even snapped at the cashier when she said she remebers me how dare this woman be so rude when i was polite and explained to her i wasnt able to wear the jacket any where with the tag on it and it was not necessary for her to act that way i always buy at that shop but since the previous manager was moved to a different branch there attitudes suck there they are rude and not helpfull at all she is disrespectful and i hope something will be done about it especially they way she speaks to staff i expect a reply as soon as possible