Service Akermans Mafikeng mall

Item: Ackermans
Rating: 1
Author: Rorisang M

Akermans Mafikeng mall has slow service. 10:00am there is only one till open. The place has no sense of urgency. Plus we got to the till and the price on the item was not corresponding with the items they were supposed to be marked up and were not. So we paid outside our budget. I was cringing the whole time at the till. Sigh!!!!

Helpful (0)

Replies (2)

Ackermans's replyOfficial

25 Mar 2019, 11:06

Good day Rorisang,

We sincerely apologise for the service failure you have experienced.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service

Ackermans's reply25 Mar 2019, 11:06

Official

Ackermans's replyOfficial

27 Mar 2019, 16:32

Good day Rorisang,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service

Ackermans's reply27 Mar 2019, 16:32

Official