SM
Sandile M

1 reviews | Active since Jan 2019

08 Sept 2023, 10:59

********** service

Went to Ackermans Soshanguve plaza yesterday and the treatment from the cashiers was beyond appalling. Firstly I was made to stand in the queue despite being 7 months pregnant then people were made to have transactions before me even though I had been in the queue for over an hour. I ended up having to push other customers away just so I could pay for my item.

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Replies (1)
Ackermans
Ackermans's reply08 Sept 2023, 14:31
Official
Hi Sandile, 

Thank you for bringing this to our attention. Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team